Shipping Policy

At Premium Flooring & Home Finishes, we strive to deliver your orders quickly and safely.

 

Processing Time
Orders are processed within 1–3 business days. Custom or special-order items may take longer; we’ll contact you with details if needed.

 

Shipping Rates & Delivery
Shipping rates are calculated at checkout based on item size, weight, and destination. Large or bulky items (like doors or flooring) may require freight delivery. Delivery times vary by location, typically ranging from 3–10 business days.

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Local Delivery or Pickup
We may offer local delivery or pickup options—please contact us to confirm availability in your area.

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Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking details.

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Damaged or Lost Items
Please inspect your order upon arrival. If an item is damaged or missing, contact us within 48 hours so we can resolve it promptly.

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For any questions, reach out to us at 1-800-961-4111